When you are in conflict you always have a choice on how to respond. You can turn towards it or turn away from it. Whatever your choice, both can be eith productive or unproductive, depending on how you do it. Mediation is one process of several Alternative Dispute Resolution processes that assists you in turning towards the conflict and engaging in it in a good way.
When you call and I gain a better understanding of your situation, together we can collaborate on the design of a process that best addresses your specific situation. For some, the idea of coming into mediation is easier to commit to then counseling.
When the conflict is more about the relationship of the individuals rather then a legal concern, a facilitated conversation that is similar to a mediation but has less focus on specific outcome and more emphasis on the relationship will provide a space where both people can turn towards the conflict in an emotionally safe container.